When someone buys in your store, the part nobody wants to do by hand begins: ordering from the supplier, watching the shipment, updating the buyer. Dropsify automates the whole loop: with auto-ordering on, every sale buys itself on AliExpress with your account — the exact variant the customer chose, shipped to their address.
Then the platform stands guard: it imports the tracking number when it exists, emails it to the buyer, and alerts you if an order takes too long to ship, if the AliExpress payment was left pending, or if there is a payment dispute. You step in only when there is something to decide.
Auto-ordering to AliExpress
One switch per store: on payment, the order fires to the supplier using your AliExpress account and payment method.
The exact variant
The order carries the supplier’s real SKU for each combination (color, size…), not an approximation. Map it once and done.
Tracking and buyer emails
Purchase confirmation and tracking number by automatic email, under your brand.
Alarms when something stalls
Order unshipped past its time, AliExpress payment pending or cancelled, payment disputes: the alert reaches you without checking.
Editable address
If the buyer made a mistake, fix the address from the panel; it is recorded in the order history.
Review request after delivery
A few days after delivery, an email asks the buyer for a review, and that social proof feeds your store.
Questions & answers
Does auto-ordering use my AliExpress account?
Yes: you link your account from Connections (AliExpress’ official process) and orders are bought with it and your payment method. You keep the control and the history in AliExpress.
What if I prefer ordering by hand?
Auto-ordering is optional and per store. Without it, you see every sale in the panel with all the data to place the order yourself.
What if AliExpress cancels or an order goes unpaid?
The platform detects it and alerts you to resolve it (pay it or repeat it). The goal is that no order is ever forgotten.
Does the buyer know it comes from AliExpress?
The buyer deals only with your store: your emails, your brand, your tracking. The supplier is your logistics matter.
Can I refund an order?
Yes, fully or partially from the panel; it executes on your Stripe and the order keeps its history. Payment disputes also reach you as alerts.